Customer Reviews

I rented their pocket wifi for a whole week. The whole process was extremely easy and without any problems. I picked up my rental at the airport, and I was connected to the internet as soon as I turned it on and entered the password on my phone. The battery lasted me a long time, but I also had a portable charger with me (highly recommend one). The return process is as easy as the pick-up process. I wrote to the company once to ask a question, and they immediately responded with an answer. Overall, 10 out 10.

Excellent coverage very fast internet. Pickup and delivery process very easy and convenient. Picked up at the Japan Post counter in Narita Airport terminal 1 and dropped it off right next to ANA check in counters.

The best package and most convenient I have found during my trip in Tokyo, not only from the aspect of payment made, but also option for picking up & returning the device. Though the device description mentioned the standby could last 6 hours, but actually longer than 6 hours (9 hours when I used), this is bonus to travelers.

Everything was so easy from ordering it to using it and finally returning it. I would highly recommend CDJapan!

Fantastic service, I got our pocket wifi delivered to a post office express and all worked perfectly. The instructions for return were very clear (maybe a bit of extra info regarding which terminals at airports have post boxes could help?) and the connection the device gave was fantastic.

No fuss service and it works as described. Probably should make a warning that WiMax pocket wifi doesn't work in Subways.

Fantastic rental service. Easy to use. Wi-Fi was waiting at the hotel when we checked in as requested. Also the pre paid post bag made returning the item easy. I would recommend using this rental service.

I was extremely pleased with the service. The receipt of the device was seamless as hotel check in, the connection and set up with iPhone was just as easy, and speeds were satisfactory throughout the week. I would go with you guys again when we're in Japan.

Great, efficient and very useful for a foreign traveler.

Thank you for the excellent service. It was really easy to use and the information and instructions supplied with the SIM card were very easy to follow and useful. Highly recommended!

Excellent service, easy to pick up, use and return!

I highly recommend this company. It was very easy to rent through online. No hiding cost. Easy to return. Good customer service. Excellent! I definitely will use it again. Thank you CDJapan!

provided a great service and product. Thankyou

It's really easy and convenient! When I check in at my hostel, the wifi package is already there, and on my last day, I just need to put everything in the provided envelope and drop it in a post box, which can be easily found everywhere in Tokyo. No hassle, really. The wifi works great too. Would definitely recommend this rental service to anyone going to Japan.

Worked Great! It was easy to receive and return the SIM. It is easy to set up. No complaints whatsoever.

Having access to the internet was a lifesaver. I ordered the mobile wifi pocket device. It work perfectly! I highly recommend getting the pocket wifi or a SIM card when traveling!

總體評價很高！網路搜尋後，以CP值最高的選擇，找到了CDJapan Rental這家！

Cheap, good service and fast internet speed with wide coverage

Coming back to Japan with the same phone as last time gave instant access with no setup required.

Excellent service at very good price

I rented the WiMax Unlimited data usage for 11 days. The device was mailed to my hotel on time. The device worked great
without any major issues. Once in awhile I experienced signal loss, especially in basement of buildings and while I was in
Chiba (near Narita) visiting my sister. All in all the services offered by CD Japan Rental is great - This is my second time
using this company and will once again rent from them in the future.

Fast, easy, and convenient - I would recommend cdJapan to anyone for use during their trip. The prices are significantly more competitive than those of other companies, and it delivery and drop-off were exceptionally easy to coordinate.

Outstanding! A must have for Japan. Easy to use, fast and reliable - plus it is excellent value.

CD Japan SIM card was very useful to me while I was in Japan. I was in Ibaraki and Tokyo. It was working all over the places with no problem.

Quick wifi speed, has no problem using from Osaka, in the metro in Tokyo, in the mountains in Hakone, or Sapporo.

Good service and good internet speed

No problems using this item in the Lake Yamanakako and Kawaguchiko areas as well as Tokyo

Everything with the process and with the wifi unit was GREAT. Will use again!

Awesome! Awesome! Awesome!

Nice service, they notified me when my return date is near, and they also notified me when they received the item I mailed back so I don't need to wait in anxiety.
For first timer, I recommend people to rent one with better coverage area, it's important to at least have access to internet even thought it might turn slow after you hit data cap.