Customer Reviews

It was a good price for the speed and limit, but there were many places where I could not get a connections. For example, sometimes in the basements of train stations or department stores, I could not connect.

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Excellent, would highly recommend, worked everywhere in Kyoto, Shibu Onsen and Tokyo. Clear concise instructions for use, return and extending hire period. Will definitely use on my next visit.

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Excellent service which is very easy to use. We did a self guided trip around Japan and could not have done it without our pocket wifi

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Really enjoyed the service. The device was waiting for me at the airport post office as soon as I arrived, despite only ordering 2 days prior to my flight. Enjoyed the unlimited data, which worked even in most underground stations. The device would last us a full day without needing charge, which was exceptional. Thorghly enjoyed the service.

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Worked nicely, no problems at all. Used SIM card rental with iPhone X, good coverage and bandwidth.

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Really good product, good price and the service makes it easy to receive it and return it back. Depending on the quantity of megabytes, it is necessary to shut it up sometimes to save battery and MB. Would certainly use this service again in my next trip to Japan.

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very seamless, awesome service, seriously could not be any easier. connection was very stable and fast, even though i was average over 5GB/day. battery life lasted a day, which was perfect. would not hesitate to use again

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Very difficult to say how this service could be better. To demonstrate how well it is organised the only criticism I have is the printed instructions are very small font size and a bit hard to read.

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The rental service was easy to use. Got the device easy, it was also easy to return. It worked.

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It was excellent having wi-fi so conveniently available and for very reasonable cost and easy to use.

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Ease of use! The APN setting for iPhone was a bit confusing at first, but the website gives proper instruction on how to use it.

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It was really really useful and easy !! I can’t believe more of the world doesn’t have this service

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The WiFi device was very helpful. There was always a signal and no dropped connections. The plan was very affordable and the data was always high speed. I would definitely use your WiFi device again when I return to Japan.

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Reliable, affordable, and convenient. Nothing to complain about.

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The pocket WiFi worked perfectly while in Tokyo. It was at the hotel upon my arrival with easy to follow instructions. My friend and I shared the use of one device which worked out just fine. The moment we left the hotel, it switched over without any prompting. We didn’t have any issues at at with the service the entire week of the rental. The return process was simple and I especially appreciated the picture of the mailbox in the instructions. I’d use this company again if traveling to Japan.

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Very convenient and easy to use. Very nice connectivity and coverage especially around Tokyo. A single 100% charge of pocket wifi device would last me the whole day. Overall, very nice service/value for money.

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Great service as I’ve come to expect from cdrental. This makes a trip to Japan easy, thanks again.

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Great coverage, I was able to use Google Maps and Hyperdia seamlessly. Easy to return, I just dropped it at the nearest Post Office mailbox before Immigration.

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My SIM card was waiting for me at my Tokyo hotel and the network coverage was excellent all across Hokkaidō

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The pocket wifi was very easy to use, and small and light to carry around. Reception was always reliable. Pick-up from the airport post office was straightforward. Good communication from CDJapan. Don’t leave ordering to the last minute, as I did, because there’s a cut-off period (to allow for delivery), although for an extra fee you can get exress delivery.

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The service was easy. I was able to send the rental sim card to my parents' apartment where I was staying. The instructions were easy to follow to install the card. Return was a breeze with the self address, stamped envelope that was provided.

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Great service! It was convenient to have internet access during my travels throughout Japan! Wonderful trip!

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Great connection and battery life! Would definitely use again!

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Easy to setup and use, and would recommend the service to others.

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Very good service. I can enjoy unlimited data usage during my stay in Japan.

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CD rental Japan was an easy way to allow my access to data across Japan. It allowed me to have access to Skype and FaceBook Messenger, which are must-have communication tools for keeping in touch with friends and relatives for all occasions.

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my 5 th time renting pocket wifi from cdjapan always top service and prime hardware staff, good duration and always very good signal even in remote areas... THANK YOU !!!

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I have been using the rental SIM every time I visit Japan due to ease of use, price and convenient term extension. It's a must have for the trip to Japan.

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Excellent service and clear website

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It was a very easy process, I appreciated the reminders too as I could have gotten carried away on holiday and risked forgetting to post it. The postage process was very simple and allowed me to maximise its use due to the midnight deadline. It was helpful for tourists who may not have wanted to spend time in the post office trying to figure out how to send the item back. Very user friendly experience.

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Easy installation and worked perfectly!

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Super easy to order, pick-up & return. Extremely smooth rental experience. On top of that, signal was abundant throughout our journey from Kansai-Kyoto-Hakone-Narita.

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It was simple, convenient and very useful. Service/customer service was great!

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As per usual, excellent serviec and delivery before I reached the hotel so the front desk staff handed me the envelope with the materials ready to use. Great service, people!

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Sercice is great. Simple process and great coverage in all areas of Japan. Thank you!

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Fast, reliable wi-fi connection.

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客服回答問題佷快很親切。 不用簽收直接能在郵箱收取真的太方便了！ 價格是適中的。

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The router worked very well! I didn't have any problems with the device. Extremely useful!

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Efficient service, collected from the airport post office and had no trouble getting the sim card to work straight away in my Android phone.

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The pocket wifi is easy to use, and instructions for use (and how to return it) is clear and foolproof.

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Pickup of the device at the airport was easy, and the device was fully charged and ready to use. It had good battery life, but it would be nice to be able to see some record of our data usage to figure out what type of plan is sufficient for our typical needs while travelling.

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Excellent, the modem arrived on time, the modem was very fast and had signal in every single place I went to. Plus, the unlimited data made it very convenient for everyday use.

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I have always rented SimCard from CDJapan, everytime I visit Japan. It offers the best suite package of daily quota and speed for normal (and sometimes heavy) use, while in Japan. The Price are the most reasonable I could find, very easy to rent, pick up and return. They provide all the information I need, including the envelop for simcard return. I would highly recommend CDJapan for simcard rental.

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Very quick delivery and good instructions for the WiFi. However, the price point for the Wi-Fi was very expensive.

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PocketWifi worked very well. Thank you for the good and affordable service. However, I noticed that outside of populated areas, the service seemed to be slower.

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The pocket WiFi was excellent. It had good reception everywhere and great speeds. It made traveling much easier, since we could use the internet on our phones to look up train information.

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Good speed. Works everywhere In metro tokyo. Easy to pickup (picked up from narita)

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Everything was smooth from pick up to return. The signal is strong even at rural areas.

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CD Japan rental service is very useful indeed! It is convenient as it is delivered to a given address, however I did collect mine at the nearest post office. Recommend without any hesitation.

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I love it! Unlimited! Cheap! Easy to use! Stable! High quality!

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