Everything works very good and was well organised, but the battery didn’t last very long that said I did get the cheapest one.
It’s a great service. Don’t change anything!
Great service! Everything is super clear and easy to use! Also, the return of the devices is made very easy with the return envelope! Thank you & we will definitely use your services again.
I had a trip by Japan with my family. We was triping from Narita Airport to Kagoshima by train and was staing in several cities. 4 android phones were connected all the time. Battery of our Pocket wi-fi was providing about 10 hours continiously working! We had no problems with connection on all our path, coverage area is good! May be one or two times Internet was unavaliable for 3-5 minutes (but i think it was because of network, device was ok). To the end of trip used traffic was about 45 Gb :) and speed was always high! Thanks CDJapan - I recommend this service for using. Our trip was convinient with CDJapan. And at the end of the trip I just drop delivery package to the mail box at airport :) (it was free of charge because envelope to send was in CDJapan package).
Very good service and product
I first used CDJapan rental service back in 2016. Since then it has become my go to shop for SIM Cards or Pocket WiFi rental during my holidays in Japan. Good service, competitive price and very easy to use and return. Already recommended to my friends visiting Japan!
The service worked great! I've used it for two trips to Japan now, and I plan to use it on my future trips, as well.
Simple to use. Pocket WiFi was waiting for us at the hotel and the free postage envelope is straightforward to send the WiFi back at the end of our holiday. This is my second time using this service and I will definitely use again on my next visit to Japan. WiFi was fast and we had plenty of data.
Very efficient service Pick up and return via post is seamless Speed and bandwidth of the wireless was outstanding No issues experienced
It is reliable and Not too expensive, but the speed is very slow. It is ok for navigating and messaging but you can’t watch videos or upload or download large files as it is too slow.
Very helpful, very easy to use.
I have used CD Japan service several times and have always been satisfied with the service
Wouldn't travel without this. It was critical to navigating Tokyo and Kyoto, and made it much easier for us to find what we needed on the fly. Device functioned flawlessly. Battery life could have been an issue because I did express shipping so didn't get the backup battery, but did bring my own pocket charger. Device was at my hotel at check-in and simple to return.
Easy to redeem and super convenient to use. Happy customer here!
Satisfied with the service. Sim card well delivered to the requested hotel address and right on time. Instructions took some time to figure out to activate the sim card. Maybe the instruction steps can be made more simple. Since this is for data/internet - could not do text message as my original simcard, but good enough to get connected.
Fast and very reliable at all times. Third time using this service and no problems.
convenient for foreigner who need to use WIFI service in Japan. I use in several part of Japan (from Ibaraki to Gifu and pass the other prefecture), it is a good response, long live battery.
Thank you again for another satisfactory rental!
It was very easy. I picked it up at the airport, turned it on, and I connected to the WIFI. It surely covered all the days I was in Japan. It saved me lots! I'm using this service again when I come back this March for the Sakura season. Thank you CD JAPAN!
Everything worked like a charm! I am very happy with how easy renting and using the device was, also as warned the device I rented didn't always work when inside buildings, but when outside everything was a-okay
Great efficient service. Second time we have used and as reliable as ever.
Excellent product and worked well on our trip
Great service. SIM delivered on time and contains everything you need for quick set up. Return envelope is very convenient.
Super easy - wifi was waiting for us at our hotel and we dropped it off at the airport. No hassle, and it was super handy for our trip around Japan.
Great service, device worked very well and served our needs perfectly.
The device was delivered to the hotel (in Osaka) on time as requested. Returning it by dropping off at a post box at Haneda Airport was easy. The device battery was good and most of the time, it could last for a day. Couple of time, we needed to use it with a power bank. Regarding the wifi performance, we didn't see any issue while using in Osaka. But, in Kyoto, we did see connection dropped in higher ground (like top floor of Kyoto Station) and Arashiyama area. In Toyko, several drops were experienced at subway.
Was very easy to pick-up. The first time around I used it, I didn't feel the internet was slow even after the 110MB limit a day (2016). However, this time there was a significant difference. I was prepared for it so it was OK. It is still good value for money, especially since most other providers do not allow you to extend past 2 weeks. It also worked on the Samsung Galaxy S6
Great service and easy to use!
I was really happy with the service. Good speed and not at all difficult to use. Sometimes I'd lose the signal indoors but not for long.
Great service for a great price!
Fantastic service..I did have a hiccup however when the service dropped out for most of a day,but I got a very quick response when I complained.
Very good service. good service, fast delivery of rental equipment
This was my 12th time in Japan, and I have always been very happy with the mobile wifi I rented from CDJapan. I have tried a few other brands over the years and some of them have been very disappointing. CDJapan has always worked fast and reliable. The usage limits are clear and the speeds are as expected from 4G/LTE. I usually take their highest tier and it works flawlessly all day long, even for watching Netflix or other intensive usage. Highly recommend when going to Japan.
it was good as usual but sometimes very long to load.
Easy to use simcard. Just need to insert and follow the instructions given in the packet. Do be careful of the daily limit. The speed slows down quite abit after limit is reached. Only thing to note is signal might not be very good if deep underground like in trains or basement of building.
Awesome ! I will use it everytime I'll go to Japan from now on !
I am very satisfied of having ordered this rental through you. The device arrived to my hotel on time and worked perfectly. It was very useful for me, specially to find directions and the connection was perfect everywhere. I really would recomend you to use this service!! Thank you very much and best regards.
very good on time service. router functions very well.
I am very satisfied with your service and the performance of the wifi router i got. I just found it hard to explain in English to the Post Office staff what I was picking up from the Post Office. I told them I am expecting a package from cdjapan. They asked for a parcel number. I could not give them any. One staff, who could understand English finally was able to help me and just looked for a parcel with my name on it. And sender was not even cdjapan. I got my router evenrually.
The ease and cost of the service were very good. The instructions for use and return were also very good. Having this as an option provided us the ability to use google maps for navigation which was vital to our time in Japan.
This is my third time using CDJapan Rental sim card and I am really satisfied with it. Your service really helped me a lot as it is quite hard to find prepaid sim cards in Japan.
Very convenient and affordable. Support team responds fast and helps all the way from finding the nearest post office according to your pick up day to providing assitance during use and return. Thank you, will definitely avail of your service again when we return to Japan.
the Item was very easy to use. and the Performance was good all over Japan.
Second time using CDJapan's rental service. Everything works well as advertised. Wifi is blazing fast and coverage is great.