Easy to use simcard. Just need to insert and follow the instructions given in the packet. Do be careful of the daily limit. The speed slows down quite abit after limit is reached. Only thing to note is signal might not be very good if deep underground like in trains or basement of building.
Awesome ! I will use it everytime I'll go to Japan from now on !
I am very satisfied of having ordered this rental through you. The device arrived to my hotel on time and worked perfectly. It was very useful for me, specially to find directions and the connection was perfect everywhere. I really would recomend you to use this service!! Thank you very much and best regards.
very good on time service. router functions very well.
I am very satisfied with your service and the performance of the wifi router i got. I just found it hard to explain in English to the Post Office staff what I was picking up from the Post Office. I told them I am expecting a package from cdjapan. They asked for a parcel number. I could not give them any. One staff, who could understand English finally was able to help me and just looked for a parcel with my name on it. And sender was not even cdjapan. I got my router evenrually.
The ease and cost of the service were very good. The instructions for use and return were also very good. Having this as an option provided us the ability to use google maps for navigation which was vital to our time in Japan.
This is my third time using CDJapan Rental sim card and I am really satisfied with it. Your service really helped me a lot as it is quite hard to find prepaid sim cards in Japan.
Very convenient and affordable. Support team responds fast and helps all the way from finding the nearest post office according to your pick up day to providing assitance during use and return. Thank you, will definitely avail of your service again when we return to Japan.
the Item was very easy to use. and the Performance was good all over Japan.
Second time using CDJapan's rental service. Everything works well as advertised. Wifi is blazing fast and coverage is great.
Price was very reasonable, wifi box was easy to pickup and return on arrival/departure, signal worked great in all the cities I visited while in Japan.
The battery life of the router was great and connection was superb even in the 5th station at Mt. Fuji. I'm definitely going to use their services when I come back to Japan.
I found it very easy to pick up/drop off at airport (I didn't have it shipped to my hotel because I find Japanese addresses very confusing), It only lost coverage in remote areas while on a train (If you are only staying in a city you should be fine). I would highly recommend CDJapan's Wifi rental service.
I use their SIM every year myself but this time, I ordered a mobile router after a minor problem with a SIM. Quick solution was provided by them and the router worked well. Always helpful and flexible when there is an issue to be resolved. Good, reliable service which I would recommend to friends and fellow travellers.
This is my 4th time renting from CDJapan. Delivery was prompt. I picked it up at Narita T2 post office with no issues. Service was always reliable at a fair price. Items were well packaged with easy instructions. Customer service is top notch. CDJapan is my pocket wifi/SIM rental of choice whenever I travel to Japan.
Very good, third time I have rented from CDJapan because of the reliability of the devices.
Very good experience. Thanks
Excellent. No problems.
Good service, worked fine for our time in Japan.
Excellent pocket wifi, exactly what we needed for our trip. Great customer service & communication. Would definitely use again in the future :)
Fantastic service, zero issues. Highly recommended.
The pickup and returning of the device from Post Office was very convenient. Network coverage was pretty good. Will be even better if CDJapan can consider providing DATA SIM card for those with their own pocket wifi device.
I thought the price was great and the service fantastic. Just too many reminder emails!
I am very happy with your service. It deliver the parcel on time & good communication with client. May be there should be a cheaper charge for low user. May be there should be a cheaper charge for low user.
Communication prior to the usage dates was prompt and answered all questions. Usage during the rental period was excellent and worked in all areas, even when I travelled to Togura, Nagano. Only thing that was a little worrying was returning the item as it was marked as overdue. Only when checking the shipping out of the device did I realize that it would take several days to return to CDJapan. Perhaps the best thing you could do is include the tracking number in the paperwork that the person keeps. That way they can track the package as it is returned to you. I regret not doing that myself.
I've used this service many times, both the sim card and pocket wifi. Each time I rent for at least 2 months, and it's always inexpensive and reliable. The ease of setup and return is a big part of why I keep coming back.
I am a 3rd time repeat user and will probably use it again. Overwhelming value, prompt service. Works everywhere even on top of mt Fuji!
As a foreign tourist in Japan, I found the Mobile WIFI Standard Speed 10 days Rental very useful. The price is good and the service is excellent.
Great coverage! Never switched the device off and it worked perfectly. Fantastic with Google maps..no more fear of getting lost in Japan ;) thank you for the great service!
The Softbank Wifi dongle worked well everywhere I used it, in big and small towns in Shikoku & Honshu, from Kotohira to Mito.
Good service, easy to use. Sadly the wifi didn't have connection outside of city areas, so I would not recommend this if you're in a village / nature often.
Super easy to ordee, pick up and use!
I've been a long time user of your service, the only problem I always encounter is there's always no service at the basement/underground of Tokyo Station, to be specific, on GranRoof restaurants. Not sure if it is really a deadspot since I've tried both pocket wifi and simcard and nothing worked. But anyway, elsewhere has good signal and I can't complaint.
I have used this service many times and I find it to be the cheapest and fastest option in Japan. The device is easy to get because it's mailed to you and it's easy to return because you mail it back before you leave. I will definitely use this service again on future trips to Japan.
Cell service was perfect I never had a problem with it. Directions were clear and understandable on how to use the SIM card and how to activate for a first time user. Would recommend
Great service. Easy directions for both collection and return of item. Only thing was the speed of the internet connection was a little lagging.
I guess the only feasible and cost effective scheme for any non japanese tourist
Great service, I turned up to my first hotel and the package was waiting for me. I followed the instructions and that was it. Everything worked perfectly. End of my trip, I posted it back. No problems. Great service.
It was my first time in Japan and I wanted to be connected all the time, and CD Japan didn´t dissapointed me giving excellent connectivity all around Japan 24 hs a day- If I would travel to Japan again, I will choose CD Japan for sure, and in fact I think to recommend it to someone who travels to Japan. Ther fullfilled all my expectations on their service and more. Thank you very much.!
Great service. Worked well everywhere - even in urban areas and mountains. The data limit was more than sufficient. Overall was a really pleasant experience. Really a life saver in Japan.
The pick up and return method was excellent. I was using the white wimax portable wifi router, but the signal was quite bad. I don't know why but even in the middle of Tokyo the signal would lost everytime I entered some of the buildings. I was a bit disappointed. However, the speed was great when the internet was available. Overall, it was good. Thank you! :D
The service was great. My pocket WiFi was available for me when I arrived at my hotel. I needed an extra day, and that process was simple as wel. I’ll use CDJapan Rental next time I go to Japan.
The rental service was very good and convenient. We even did not spent all the megabytes. And the signal was good during all the travel. Battery is enough if you realize of turning off during shinkansen travels and in some large places while visiting.
Excellent service. Cheaper than most other operators and a range of products. Excellent communication along the whole rental period. Wouldn't hesitate to use this service again.
Great, timely service, SIM cards were there at Narita as expected. Had no trouble with either the coverage or the speed of the connection. We were using European model Galaxy S9 Duo-Sim (Exynos chip, not Qualcomm) and had no trouble running both our European SIM cards and the CDJapan SIM cards at the same time. Returning the SIMs was hassle free with the provided return envelope. Thanks from Finland! :)
Great friendly service at the Narita Post office. Great product that delivered good high speed internet!
Great service and product. Worked everywhere we went. Holds charge for full day.