This device was extremely useful to me in Japan, and I really couldn't have done without it.
great service, easy to use
Very good service, ave used this service before. Good customer relations
Very simple to use. Ordered via website. Picked up at Narita Airport. modem was already charged 100% and instructions were included. Very fast D/L speed and didn't lose connection even when traveling from Tokyo to Kyoto to Osaka. Did have some slow connectivity in the subway, but we were deep underground and it was to be expected. Modem range was very good well over 100ft. Battery life is excellent, stayed charged all day with heavy use (Google Maps, and Youtube video streaming). Return was simple using the included return enveloped and just dropped off in the postal box at KIX airport. 10/10 use this service again. Highly recommend.
Good Price and super easy to use. You can send it easyli to your hotel and when it’s finished bring ist to the next Post Box.
It was very easy to order, I was keept up to date on every status of my order by e-mail, the possibilities to pick it in the airport up or get it sent to my hotel was very conviniend, easy to return and easy to use. Worked perfectly - thank you.
Very, very good. I rented a mobile Wi-Fi router for two weeks in Tokyo and everything worked great. Even though there was an issue with my hotel booking and delivery, CD Japan informed me immediately and managed for me to get my device in time. Thank you so much for that! The device itself worked super well, internet was always very quick and available everywhere I went. Battery lasted all day, even if switched on all the time. It sometimes switched itself off though, which was a little bothering, but I think it was the (really) hot weather's fault. Return was as easy and convenient as described. Really great experience and I recommend it and also will use it again any time. Thank you very much!
Received items at hotel as expected, and using the wi-fi was easy. Only problem is that it sometimes doesn't work on the subway, but that's to be expected. Returning was easy at the JP Post Counter at the airport (and it allowed me to use the wi-fi to the fullest extent).
I have used this service before. Always very easy to pickup and return. Very clear and easy to follow instructions.
Third time I use the service in the last 3 years and everything worked as planned.
Quality of the service was very good. Connections with router are smooth, all connected phones and PCs worked perfect. Also the coverage was proper both in the big cities as well as in the countryside. The only small issue is the router in the offer has battery not sufficient for full day of normal data usage (communicators, maps, sporadic Internet browsing with no video etc.). You just need to have a power bank handy if you spent most of the day sightseeing.
I’ve been using CDJ rental service for years now every time I go to Japan and it’s always been reliable and convenient.
A must-have every time I visit Japan! Highly recommend it! Before learning about this service, we would periodically go to a Net cafe to use the internet, which was inconvenient and pricey. The pocket WiFi is extremely convenient! You can get high-speed internet basically anywhere and it is small so easy to carry around. I usually have it sent to my family or friend so I can pick it up, but it is also very easy to get it delivered to the airport, hotel, or Airbnb. It comes with a self-addressed and posted envelope so it’s easy to drop it into a postbox to return as well. Even if you don’t have cellphone service in Japan, you can use an app like Facebook messenger to make calls or send messages. If you have an iPhone, you can also send texts/iMessages over the WiFi.
Great service! Thank you so much. The WIFI Pocket was delivered on time and made our holiday so easy and smooth, but the thing that we enjoyed the most was the super efficient and fast customer service, that would reply to our email queries within minutes and provided immediate support. We highly recommend using this service to everyone going to Japan.
Excellent service. I have used cdjapan twice, and I'll use it again next Time.
Very convenient delivery, both to and from the customer. And the mobile internet service works well and stably
Very good service! It's essential to rent pocket wifi when visiting Japan so that getting lost is not a problem anymore! Battery should have longer life for the day but you can opt to switch the device on just when in need. Overall I'm satisfied :)
Service was great. It was incredibly convenient to have a SIM card and wifi box during our stay -- wish such a service existed at an affordable price in the States.
I picked up the pocket wifi upon arrival at post office (Narita Airport). Set-up was fast and easy.The pocket wifi was the perfect solution for me, it was reliable and worked anywhere. Returning it with the provided envelope was fast and simple. I'm a so-called "heavy user" which is why I chose CDJapan.
Fast.Easy.convenient. Will rent again.
Ordered it a few weeks before we left Australia, delivered to the hotel as promised and waiting for me when I arrived in Japan, easy to set up and supported several devices with no problems, easy to return just drop it in a post box plus you get frequent reminders for when it is due back and confirmation when it has been received back by CD Japan.
CD Japan is consistently one of the most inexpensive services, plus it's unlimited data. Also, it's very convinient as it's delivered to where I'm staying before I get there, and at the end of my contract I just drop the prepaid envelope in the post box. Between that and the tons of free WiFi services popping up in Tokyo, I don't need a different service.
I chose CDJapan due to the flexible and convenient pick up and drop off location. I also chose CDJapan because of their quick response time and ongoing communication during troubleshooting times and their 7day mobile wifi plan which was perfect for me and my circumstances.
Worked seamlessly the entire time. Ran out of battery one day after heavy use.
Very nice service and good quality!!
Extremely good and when one of the devices I rented stopped working, there was prompt and quick customer service to help me immediately get another device out.
Staff was very accommodating and sent the device to my dorm room. Very easy to set up, charged fairly quickly, and battery life was good. I got signal everywhere I went, which was nice. Sometimes the device would turn itself off and pressing the power button wouldn't work so I'd have to plug it in to charge so it would come on, then it'd be fine (but it would be fully charged). That's my only complaint. Everything was nice and convenient.
Brilliant. Worked everywhere we went in Japan (urban and rural). Fast, convenient.
The CDJapan Rental was fantastic! I always had service, and I don't think I ever overused the data so the service was never slow. It was very reliable and easy to use. The instructions were clear, and returning the SIM card was also easy to do. Overall, it was great.
Excellent service. This is the third time I have used CDJapan for pocket wifi and each time its been seemless - very easy to use and a great product.
Easy to get, use and return. Sounds like it's not enough at first but it was great! + the communication was good too. Thank you!
Super easy. Picked up the rental at Narita airport, worked perfect, no issues.
Easy pickup & dropoff. Internet via Wifi not always available.
This is second time I used CD Japan, very easy and straight forward.
Very convenient to pick up and return the WiFi equipment. Very portable and works well.
loved your WiFi rental service. Everything’s so clear and easy. It’s a must have for anyone traveling to Japan. I’ve been recommending your WiFi pocket to everyone I know who are planning to travel to Japan.
Excellent, affordable, easy to use. Would recommend.
Service always worked fast! Enough data for maps and social media apps to get by for a day.
When I go back to Japan, I always rent JP Data Sim from CD Japan. I have not met any inconvenience so far. The usage of data is unlimited, and rental fee is reasonable.
Second time using the service. SIM card arrived at the hotel by the specified date, and had no issues getting the card to work in the phone using the provided instructions. Service coverage was generally acceptable. Daily data limit at max speed was surprisingly easy to hit even with just using Google Maps and navigation, as it's not possible to pre-download map data for Japan- after hitting this limit the data rate was rather slow and required standing around waiting for things to load. I would recommend disabling as many background services using data over non-wifi as possible. I prefer the convenience of the SIM card over the "pocket wifi" devices, although the pricing and speed options for the latter have become more compelling.
Service is prompt and accurate. Speed is pretty fast. Unable to use it on a cruise (during cruising) but signal resumed on all shores. Returning the package is very easy as the instruction is clear.
Very easy to use service. They had simple instructions to follow for installing the SIM and profile, and the return was as simple as giving the envelope to the hotel desk staff to post for me upon leaving. I've used CD Japan for several trips now, they're my "go to" service for a data plan while in Japan.
I've used this service twice, and each time been very satisfied with the ease of the whole process. I compared an overseas plan with my cell phone service provider, and found it more expensive for the access I wanted, and rented a portable WiFi from CD Japan. I had no issues or connectivity problems at all with this device, and as I was meeting with friends at a concert, I was happy to share my WiFi with them since the "free" service at the venue was bogged down. I have recommended CD Japan to overseas travelers before, and will continue to do so.
The full rental experience was very smooth. No line at the post office at the airport and very fast pick-up and deposit. We rented the no limit pocket wi-fi for 16 days and we never were out of line: place visited include Kanazawa, Kyoto, Hiroshima, Nara, Osaka, Miyajima and Hakone. I really appreciated the notification e-mail during the trip. As you may understand, internet is essential for non japanese speaking, and with CDJapan we could focus on the trip and enjoy Japan!
ze doen wat ze beloven en het werkt gewoon erg makkelijk. WifiBox was er op het afgesproken moment. Duidelijk instructie (incl. FAQ), retourenvelop aanwezig. Snelle verbinding en altijd bereik gehad. Totaal geen opmerkingen. Ik ben zeer tevreden.
The process of renting is very easy. Had an easy time collecting the item from the post office at NRT and returning back on the post box in Kansai airport. The battery lasted for a long time. The wifi was very fast. I was very happy with CDJapan.
Was a very user friendly experience that I would recommend to anyone traveling in Japan.
I was generally pleased with the service.
I had good internet all the time. Very easy to use.
Fantastic response times and professional, friendly service.